Alert severities
- Info (blue). Worth knowing, no urgency. Example: “New top-spending player this week.”
- Warning (yellow). Action recommended within 2–4 weeks. Example: “Gold sink-to-source ratio dropped to 0.95.”
- Critical (red). Action recommended within 48 hours. Example: “Inflation rate exceeded 10%/month for 3 consecutive days.”
Built-in alerts
How to action an alert
Every alert email contains:- What happened (the metric and the threshold it crossed).
- Probable causes (usually 2–3, ranked by likelihood based on your recent activity).
- Suggested actions (concrete, not vague).
- A link to the relevant dashboard page with the data pre-filtered to the time window of the alert.
Muting and routing
In dashboard settings:- Mute any alert type for a window (up to 30 days). Useful during known events.
- Route warnings to one email address and criticals to another (e.g. community manager vs. on-call engineer).
- Slack webhook. Send alerts to a Slack channel instead of email.
What we do not alert on
We deliberately don’t alert on:- Hourly revenue swings. Too noisy.
- Individual player behavior. That’s for player support, not economy health.
- A/B test winners. You should be checking those on your schedule, not ours.

